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Supported Living Program Manager
Location: Various Sites (Chicago and North/Northwest Suburbs)
Benefits Offered: Medical, Life Insurance, 401k, Dental
Employment Type: Full Time

The SLP Manager oversees several SLP program sites managing services and supports for individuals. This position has responsibility for timely and accurate completion of all service planning documentation, meeting all medical care needs for individuals assigned, and ensuring SLP sites are meeting high quality standards. The Manager works closely with Adult Learning, Medical and Behavioral health services and has on-call responsibilities. This position reports to the SLP Senior Program Manager.

Job Responsibilities:

Administrative/Professional

  • Support the Mission Statement and agency values of Search,
  • Serve as a role model and mentor to assigned staff, demonstrating ongoing efforts to develop employee skills and competencies,
  • Demonstrate leadership abilities by working cooperatively with Search colleagues, encouraging teamwork, respecting differing viewpoints, and demonstrating the ability to solve problems creatively from an agency-wide perspective,
  • Present yourself in a professional manner as a representative of Search to family members, guardians, community members, and representatives from affiliated agencies,
  • Actively participate and contribute to assigned committees and task forces,
  • Manage assigned work-load effectively by meeting established deadlines,
  • Convene the interdisciplinary team for each individual assigned to caseload; initiate, coordinate and monitor the interdisciplinary team process, assure participation of team members and the individual,
  • Ensure that services specified in the service plan are being provided,
  • Ensure that assigned program staff are fully trained in individual specific behavioral approaches,
  • Ensure staffing's, service plans, assessments, goal tracking sheets and goal progress reports are completed according to established time-lines,
  • Ensure that program staff maintain daily documentation and recordkeeping on individual progress on goals established in their service plans,
  • Ensure that individual information is current and accurate within the Harmony system and individual master file,
  • Ensure all medical needs are met by accompanying individuals on medical appointments, coordinating follow up care and communication of doctor's orders to program staff,
  • Work collaboratively with Program Coordinator in ensuring incident reports are completed and routed according to policy,
  • Maintain compliance with personnel policies as stated in the employee handbook,
  • Demonstrate a working knowledge of agency policies for hiring, training, discipline, termination, and leaves of absence,
  • Ensure oversight of employee schedules, review and approve paid leave requests, and approve payroll in line with established deadlines,
  • Provide on-call coverage for overnights and weekends on a rotating basis,
  • Demonstrate an understanding of the Corporate Compliance policy including the employee work rules and state/federal regulations related to services provided by Search such as DHS Rules and CQL standards,
  • Ensure that incident reports are completed and routed according to policy,
  • Follow vehicle safety procedures including completing vehicle maintenance reports as requested,
  • Attain 12 continuing education credits annually according to DHS policy for QIDPs,
  • Complete other duties as assigned by your supervisor.

Individual Interaction

  • Demonstrate kindness, courtesy, flexibility, responsiveness and consistency in meeting individual and program needs,
  • Ensure that individual medical needs are met in a compassionate, effective, and efficient manner,
  • Participate in the development of individual behavioral approaches and behavioral tracking,
  • Ensure that there is direct and continuous supervision, support and advocacy for individuals at medical appointments,
  • Provide individuals with supportive counseling, conflict resolution and problem solving assistance on an on-going basis and at times of crisis. This requires being on-call during the week.

Minimum Requirements:

  • Bachelor's degree in human services,
  • Meet the DHS requirements for a QIDP in Illinois,
  • At least two years supervisory experience desired,
  • Familiarity with applicable regulations and standards, including DHS Rules, CQL standards
  • Ability to lift/carry up to 44 lbs. and to perform basic physical moves such as kneeling, reaching, crouching, bending, and twisting,
  • Basic computer proficiencies,
  • CPR and First Aid certification,
  • Valid driver's license and proof of insurance,
  • Meet and maintain Pace certification requirement.

Interested applicants should contact Amanda Bulgrin at This email address is being protected from spambots. You need JavaScript enabled to view it. or 773-305-5000 ex. 61.

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